Business Process Reengineering

Value Proposition

Process reengineering is an approach for an organization to forge ahead by achieving dramatic improvements

The Problems

• For an organization to survive and thrive, major improvement may be the only
  course of action
  
• A certain process in the organization may require significant improvement to
  stay competitive
  
• Customers’ mandate that requires a radical change
  
• A situation where improvement is not an option – it is a necessity
  
• The greatest organizational risk may be doing nothing
  

The Solution

• FGL assembles a cross-functional team with a common vision of providing
  customer value
  
• The existing process is mapped to understand how it currently works and to make problem areas become more visible
  
• Performance problems and gaps are identified
  
• A desired state is envisioned focused on strategic business needs
  
• Solutions, growth improvements, simplifications and cost reduction opportunities
  are planned
  
• New goals are set and new measures are established
  
• The improved process is mapped
  
• Support requirements are determined and the change management plan is developed
  
• Risks and uncertainties are identified
  
• The reengineered process is tested with a trial run, then implemented, standardized and evaluated for performance improvement
  
• A continuous process improvement program is established to achieve long-term, breakthrough results
  

Key Benefits

• Dramatic results are achieved
  
• Customer and user satisfaction is greatly improved
  
• Cheaper, better and faster processes and products
  
• Errors are reduced
  
• Gaps, overlaps and waste are eliminated
  
• Organizational goals are realized
  

Positioning

This service is targeted to the CEO, business unit and government agency leader who will stay committed and persevere in order to achieve dramatic improvements within their organization.