Needs Analysis

Value Proposition

To understand an organization’s problem areas and identify opportunities for improvement

The Problems

• A proposed solution may be costly and high risk
  
• There may be existing, overlooked tools that could improve the process
  
• All of the requirements may not be needed to fulfill the organization’s Critical Success Factors (CSFs)
  
• Executives are demanding evidence of clear values before funding IT initiatives
  
• Financial and technical executives need an unbiased assessment of the feasibility of a proposed project
  

The Solution

• FGL maps the existing process to understand how it currently works and to make problem areas become more visible
  
• Performance problems are identified
  
• Solutions, growth improvements and cost reduction opportunities are determined
  
• An improved process map is developed
  
• We ensure that the benefits being measured are aligned with the organization’s goals
  
• Risks and uncertainties are identified
  
• FGL will document the results of the assessment in a written report or Request for Proposal
  
• Optionally, assist with a vendor selection
  

Key Benefits

• FGL determines the real business issues
  
• Gaps, overlaps and waste are uncovered
  
• Costs and errors are reduced
  
• Improved utilization of existing tools
  
• Better response to the customer
  
• Customer and user satisfaction is improved
  

Positioning

This service is targeted to the CEO, CIO, CFO, business unit and government agency leader. An independent analysis will produce an unbiased and fresh view of the problem area. Also available is post-project performance measurement.