Performance Measurement & Goal Setting

Value Proposition

Measurement of performance, utilizing the proper variables, greatly increases the likelihood of an organization’s future success

The Problems

• Organizations spend significant time collecting, reporting and evaluating ineffective or misleading data
  
• Performance is rarely measured leading to repeated errors, excessive costs and loss of confidence
  

The Solution

• FGL facilitates the identification of measures linked with the organization’s Critical Success Factors – the key business drivers
  
• Emphasis will be made on measurement of a few, key variables
  
• Establish indicators comprised of a mix of past, present and future measures
  
• Base measurements on the needs of customers, key stakeholders and employees
  
• Formulate a methodology for valuing intangible benefits
  
• Establish scorecards for the unit or organization and set goals
  

Key Benefits

• Executives and department heads will be presented with better data to lead effectively
  
• The needs of customers and other key stakeholders will be assessed more accurately
  
• Project Managers and project stakeholders learn what to do, and more importantly, what not to do
  
• The smaller number of measures facilitates better monitoring and controlling on a more regular basis
  
• Realistic goal setting will increase productivity and efficiency

Positioning

This service is targeted to the CIO, CFO, COO, and business unit and government agency leader. It can be applied to any entity at any level of an organization in addition to Project Managers.